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KOSTENFREIER VERSAND

CUSTOMER HELP

Our Team is always here to assist.

General

Please write directly to our customer support, they will adjust your not yet shipped order to your needs as soon as possible.

Of course you can keep the excess product. We regularly give regular customers and larger orders new products to try for free.

Lost your password? Please go to our Lost Password Page, enter your username or email address. You will receive a link to create a new password via email.

Shipping

We don’t have shipping costs. Our delivery is free.

We deliver worldwide!

Our delivery takes 2-3 weeks on average. It may happen that there are delays due to holidays.

The tracking code of your order will be emailed to you as soon as the order is shipped. You will then be able to track the order via a link. You will usually receive the email with the tracking code after about 7-12 business days after placing order.

Yes. The shipping courier requires a signature upon delivery.
However, you will usually receive an SMS from the courier before delivery. Through the SMS you can set that the package can be deposited at the front door without a signature.

If the courier cannot deliver the package, they will try to contact you to arrange a new delivery date. If you do not contact them, they will destroy the package after a certain time because no one has contacted them.
DesignerDrip does not cover these costs. A refund cannot be requested for this situation.

There is a maximum of 2 shoes per package delivered together. If you order 3 shoes, for example, 2 packages will be delivered.

 

99% of the time there are no customs charges. But it can happen. DesignerDrip does not cover these costs. These costs must be paid by the customer.

Products

DesignerDrip does not offer original Sneakers. The Products on our website are the best highquality replicas you can find on the market.

 
We Always Send The Best Quality Products We Can Get
 
All our products are of high quality. Each item is inspected before shipment to ensure the highest quality standards. Quality and good service is our primary priority.
 
You need to know that, the factory here keep improving the sneakers’ details.
 
We hope to give you 100% satisfaction while you shop at our store. We believe in liability, and we run our business based on good reputation and mutual benefits. All goods on our website are provided of high quality. We assure our customers of reliable quotations, prompt deliveries and stable supplies. We are constantly working to improve our products, services, and website to make your shopping experience better and better. We wish you a pleasant shopping!
We Always Send The Best Quality Products We Can Get
 
All our products are of high quality. The item you will receive will be identical with the item shown on the picture. Each item is inspected before shipment to ensure the highest quality standards. Quality and good service is our primary priority.
 
You need to know that, the factory here keep improving the sneakers’ details.
 
We hope to give you 100% satisfaction while you shop at our store. We believe in liability, and we run our business based on good reputation and mutual benefits. All goods on our website are provided of high quality. We assure our customers of reliable quotations, prompt deliveries and stable supplies. We are constantly working to improve our products, services, and website to make your shopping experience better and better. We wish you a pleasant shopping!

Payment

Banktransfer: You can pay for your purchase quickly, easily and securely through Banktransfer.

Credit card: We accept Visa, MasterCard and American Express, the payment is processed by our official payment partner Stripe, which encrypts all card numbers with AES-256 military.

Cryptocurrencies: Future-oriented easy to pay with crypto via your wallet. The following cryptocurrencies are accepted: Bitcoin, Bitcoin Cash, Dai, Dogecoin, Etherum, Litecoin, USD Coin

All card payments are processed through Stripe’s secure payment server. Designerdrip.shop itself does not store any credit card data. The credit card is charged as usual upon completion of the order. We take over the transaction costs for you, so there are no additional fees.

Yes! Our domain servers are operated by one of the largest hosting provider worldwide and meet the highest security standards. Payment via credit cards and Apple Pay is handled by our payment partner Stripe, which military encrypts all card numbers with AES-256.

Return/Exchange/Cancellation

All orders are considered final. Only the damaged, defective, or incorrectly sent items are eligible for the return. Return is unacceptable for a simple change of mind.

Please note that there will be slight differences in the colors of pictures versus the original due to the lighting and different screen features.

DesignerDrip does not exchange goods. You need to create a new order. 

 

Once you have placed an order on Designerdrip.shop, you cannot cancel it.

You can change shipping details such as delivery address or recipient maximum 1 day after placing the order.

Free Worldwide shipping

On all orders

24/7 Support

On Instagram, Telegram or Email

100% Quality Guarantee

We only use Authentic Materials

100% Secure Checkout

Banktransfer / MasterCard / Visa / Cryptocurrency