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KOSTENFREIER VERSAND

Common queries answered

Frequently asked Questions

Yes sure! Our domain servers are operated by one of the largest hosting provider worldwide and meet the highest security standards. Payment via credit cards is handled by our payment partner Stripe, which military encrypts all card numbers with AES-256.

DesignerDrip does not offer original sneakers. The Products on our Website are the best high end quality replicas you can find on the market.

 

The delivery takes 2-3 weeks on average. It may happen that there are delays due to holidays.

 
We Always Send The Best Quality Products We Can Get
 
All our products are of high quality. The item you will receive will be identical with the item shown on the picture. Each item is inspected before shipment to ensure the highest quality standards. Quality and good service is our primary priority.
 
You need to know that, the factory here keep improving the sneakers’ details.
 
We hope to give you 100% satisfaction while you shop at our store. We believe in liability, and we run our business based on good reputation and mutual benefits. All goods on our website are provided of high quality. We assure our customers of reliable quotations, prompt deliveries and stable supplies. We are constantly working to improve our products, services, and website to make your shopping experience better and better. We wish you a pleasant shopping!

We don’t have shipping costs. Our delivery is free.

 

We always assume that the “Air Force 1” is our standard size. So the size you have on the Air Force 1 should fit you 99%.

The tracking code of your order will be emailed to you as soon as the order is shipped. You will then be able to track the order via a link. You will usually receive the email with the tracking code after about 7-12 business days after placing order. 

All card payments are processed through Stripe’s secure payment server. Designerdrip.de itself does not store any credit card data. The credit card is charged as usual upon completion of the order. We take over the transaction costs for you, so there are no additional fees.

All orders are considered final. Only the damaged, defective, or incorrectly sent items are eligible for the return. Return is unacceptable for a simple change of mind.

Please note that there will be slight differences in the colors of pictures versus the original due to the lighting and different screen features.

99% of the time there are no customs charges. But it can happen. DesignerDrip does not cover these costs. These costs must be paid by the customer.

All orders are considered final. Only the damaged, defective, or incorrectly sent items are eligible for the return. Return is unacceptable for a simple change of mind.

Please note that there will be slight differences in the colors of pictures versus the original due to the lighting and different screen features.

Yes. The shipping courier requires a signature upon delivery.
However, you will usually receive an SMS from the courier before delivery. Through the SMS you can set that the package can be deposited at the front door without a signature.

If the courier cannot deliver the package, they will try to contact you to arrange a new delivery date. If you do not contact them, they will destroy the package after a certain time because no one has contacted them.
DesignerDrip does not cover these costs. A refund cannot be requested for this situation.

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